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Consumers’ Complaints Report of Banks and Non-Banking Financial Institutions

The semiannual issuance of the Consumers’ Complaints Report of Banks and Non-Banking Financial Institutions to highlight the continuous effort of Central Bank of Jordan to strengthen the financial consumer protection in Jordan, by providing a comprehensive analysis of the complaints of customers of banks and non-bank financial institutions subject to the supervision of the Central Bank, identifying aspects of oppressive and unfair practices against customers, and highlighting clients’ complaints that were not justified, due to weak financial literacy or unfamiliarity with contractual terms and their responsibility regarding these terms.

To view and download complaints reports from customers of banks and non-bank financial institutions, please select from the list below....


File Name
File Name
Type
Size
View & Download
Type Image
1733KB
Type Image
953KB
Type Image
2405KB
Type Image
2080KB
File Name
Type
Type Image
Size
1733KB
View & Download
File Name
Type
Type Image
Size
953KB
View & Download
File Name
Type
Type Image
Size
2405KB
View & Download
File Name
Type
Type Image
Size
2080KB
View & Download

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